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Lawsuit Expected to Save
Cardholders Millions of Dollars in Finance Charges and Late Fees
Roxborough, Pomerance & Nye Files
Class Action Lawsuit Against American Express For Unfair Business
Practices
LOS ANGELES, CA, August 4, 2004—A class action
lawsuit has been filed against American Express (AMEX) for unfair
business practices, claiming that cardholders are denied the 20-day
grace period to make payments as stipulated in their agreements,
resulting in late payments and subsequent finance charges for many
consumers.
In Pomerance v. American Express, Civil Case BC318328, the plaintiff
alleges that AMEX intentionally delays mailing its monthly billing
statements to account holders so that statements are not received
until at least approximately one week after the billing period
closes.
Furthermore, the fact that AMEX does not consider a payment made
until it is received—rather than the postmark date that the payment
is sent—provides account holders with even less time to make timely
payments. These billing practices virtually deprive account holders
of any meaningful grace period, forcing them to mail their payments
almost immediately upon receipt of the billing statements in order
to avoid a finance charge and/or a late fee.
“In essence, the 20-day grace period is illusory as most people have
far less than that to pay the balance of their bills,” explains Drew
Pomerance, a partner of Los Angeles based Roxborough, Pomerance &
Nye LLP who filed the case on behalf of the plaintiff.
The lawsuit also claims that AMEX intentionally mails its billing
statements in envelopes without postmarks to hide its delayed
billing practices, making it impossible for cardholders to determine
whether or not the delays are due to AMEX or the post office.
“We are seeking an injunction, requiring American Express to change
its billing practices by sending out billing statements as soon as
the billing period closes and to postmark its billing statement
envelopes,” adds Pomerance. “Furthermore, the lawsuit seeks
restitution for all cardholders who have been paying charges due to
the company’s fraudulent billing practices.”
Pomerance estimates that hundreds of thousands of cardholders in
California have been paying finance charges without real cause, and
that restitution can reach millions of dollars for class members.
The lawsuit joins other class actions alleging a variety of
wrongdoing in AMEX’s billing practices. In one case, Boehr v.
American Express, the plaintiff alleges that when American Express
receives a payment after 10 a.m. on the day it is due, the company
does not post the payment until the next day, thereby incurring one
day of finance charges on that account.
“Clearly, something should be done to correct American Express’
billing practices and protect consumers from paying out unnecessary
fees,” concludes Pomerance.
Roxborough, Pomerance & Nye LLP (RPN) is a Los Angeles-based law
firm providing expert legal counsel and representation to the
business community. Established in 1996, the firm offers
a broad range of legal services in all facets of civil litigation
with its primary focus on business, insurance, employment, and wage
and hour litigation. It is the first law firm in the country to
specialize in and make new law when representing employers in
workers’ compensation premium and dividend disputes with insurance
carriers.
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