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COLLATERAL REQUIREMENTS

Michael Adreani has focused his practice on a wide variety of insurance related matters with an emphasis on risk management, coverage, and workers' compensation cost containment. High collateral requirements set by insurers is an important issue for any organization with an alternative risk transfer program that can dramatically impact bank ratings, shareholders, and business relationships as well as restrict cash needed for business growth. Here Michael  discusses how collateral requirements are set by insurers, the causal relationship between carriers' claims handling and reserving on collateral requirements, and what employers can do to avoid unjustified collateral increases.

Q

How is collateral initially setup?

A Initially, collateral is set by projecting losses over the life of the one year policy. This is called a "loss pick" and is based on either the past experience of the employer, the past experience of the carrier, or a combination of both. The more "true" and “verifiable” the actual experience of the employer, the more likely that experience will be used. If the employer has had recent experience with a carrier that has gone insolvent or the data is deemed corrupted by the carrier for some other reason and is, therefore, not verifiable, the carrier is more likely to use its own database of loss information.

Once a loss pick is established by the actuaries, the carrier will demand that the employer set aside some percentage of that number as collateral for the policy. This is subject to negotiation between the employer’s risk management team and the carrier’s sales team.

Because the initial loss pick is generally determined by the carrier, employers may wish to hire their own independent actuaries to make this projection from the employer’s standpoint (perhaps by putting more emphasis on the employer's experience than the carrier's) in order to better negotiate the initial collateral requirement.

Be sure to check your policy and/or financing agreement to see exactly how the carrier defines "collateral." If the term is vague or ambiguous, you will have a better shot at negotiating a more manageable figure.
 
Q

When is it reviewed?

A Typically, collateral is reviewed yearly. However, check your policy. Some policies do not have a pre-set review period at all. This may be interpreted to mean that a review of collateral is at the carrier's sole discretion, or it could mean that the carrier is not entitled to collateral after the first year.

When collateral is adjusted throughout the life of the policy, there is a slightly different means of calculating the amount required. As the policy lifecycle develops, there are "actual" losses under the policy to use in the determination. These losses (payments on claims, case reserves, and IBNR) are multiplied by loss development factors (LDF) which project the losses over their life to come up with an ultimate loss number. This number is what needs to be collateralized. Again, carriers like to use LDF's from their own databases and experience. If, however, the employer has enough verifiable history, LDF's can be employer-specific so as to more accurately determine the proper ultimate loss figure.

Again, LDF's are a complicated matter. The use of experienced professionals in negotiating collateral adjustments may allow the employer to more profitably utilize its cash assets.
 
Q

What if the collateral is too high?

A It is important to negotiate the initial collateral from a position of strength by having some actuarial or legal analysis of the factors that go into the collateral formula. If the collateral is reviewed yearly, the employer will have the opportunity to present its case for a reduction. Have your risk manager do a report on the payments on claims compared to the outstanding reserves. Is the carrier asking your company to post collateral at a level many times the amount of outstanding reserves? This could be an issue of the carrier's lack of faith in its own adjusters' handling/reserving on the claims. Why would you need $1 million in collateral if the adjusters have set outstanding reserves at only $300,000?

Clearly, claims handling and reserving play an integral role in the determination of collateral - a role carriers sometimes ignore. If there is a vast discrepancy between the collateral required and the outstanding reserves on files - particularly if you are two or more years into your policy - there may be grounds for challenging that good faith of those claims practices under the well established case law of California (Notrica, etc.)

 
Q

What if they threaten to draw down on the collateral?

A This is a serious matter that will affect your cash, your credit rating, and your shareholders. Any such threat should be immediately turned over to an experienced professional. First, check the policy for the notice requirements on any such draw down. Second, get behind the threat: Why does the carrier believe it needs the money? This could be something as simple as some tardy reimbursements which got ignored in accounts payable. However, this could also be the result of neglect by the carrier itself. If the claims have been poorly managed, it may be the carrier who is at fault. If this is the case, not only have the claims been over paid and over reserved, but the threat of a draw down is completely unfounded as well.
 
Q

What if they seek an increase that is not justified?

A Increasing collateral into the policy lifecycle is rare, and is a definite red flag. If a carrier asks for you to post more than was already posted, seek the help of a professional to review the collateral and the underlying claims which gave rise to the requested increase.
 
Q

How are my claims affecting my collateral requirements?

A There is a direct causal connection between the handling and reserving of claims and the amount of collateral required. In fact, "development" on claims is nothing more than the adjusters handling and reserving of them. These are your "losses" which are multiplied by the LDF to come up with the collateral. The behavior of the adjusters in making decisions on your claims, therefore, has a direct impact on your collateral. Be sure to have your risk manager monitor claims developments and request updates and adherence by the adjusters to the carrier's best practices and special service instructions. After all, these are the services you negotiated in agreeing to this policy in the first place. If the carrier is willing to accept your cash as collateral, you should be able to expect strict adherence to the guidelines the carrier advertised during the selling process.

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